returns

Returns Policy

Personalised items will only be eligible for a refund or exchange if the garment itself is faulty.

Personalised and tailor-made items are exempt from the Consumer Contracts Regulations.

In the event of finding a fault relating to the product you have received or the print that we have applied for you, please inform us by email or by filling in the contact form on our contact page within 12 hours of delivery, so we can act to rectify this for you.

Where possible, please provide us with photographs of any issue(s) with the item(s) you have received, so we can gauge a better understanding of the problem and come to a suitable resolution.